Privacy Policy

Privacy Policy

The protection of your personal data is very important to us. This Privacy Policy explains how personal data is processed on this website in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for the processing of personal data on this website is:

Robert Schillinger

Orca Pool Service

03191 Pinar de Campoverde

Alicante

Spain

Website: https://www.orcapoolservice.com

Email: info@orcapoolservice.com

WhatsApp: +34 622 689 519

2. Hosting

This website is hosted by:

IONOS SE

Elgendorfer Straße 57

56410 Montabaur

Germany

IONOS processes personal data only within the framework of applicable data protection laws and in accordance with GDPR.

3. Collection and Processing of Personal Data

a) Visiting the website

When you visit this website, certain data is automatically collected by the hosting provider and stored in so-called server log files. This data may include:

IP address

Date and time of access

Browser type and version

Operating system

Referrer URL

This data is processed for technical reasons to ensure the security, stability, and proper functioning of the website. It is not used to identify you personally.

Legal basis: Article 6(1)(f) GDPR (legitimate interest)

b) Contact via email or WhatsApp

If you contact us via email or WhatsApp, the personal data you provide (such as your name, email address, phone number, and message content) will be processed solely for the purpose of responding to your inquiry.

This data will not be shared with third parties and will be deleted once your request has been fully processed, provided no legal retention obligations apply.

Legal basis: Article 6(1)(b) GDPR (performance of a contract or pre-contractual measures)

4. Cookies

This website does not use tracking cookies, marketing cookies, or analytics tools.

Only technically necessary cookies may be used by the hosting provider to ensure the proper operation of the website. These cookies do not require user consent.

5. Data Sharing

Personal data will not be disclosed to third parties unless:

disclosure is required by law, or

it is necessary for the fulfillment of contractual obligations

6. Data Retention

Personal data is stored only for as long as necessary to fulfill the respective purpose or as required by statutory retention obligations.

7. Your Rights

You have the right to:

request access to your personal data (Article 15 GDPR)

request rectification of inaccurate data (Article 16 GDPR)

request erasure of your data (Article 17 GDPR)

request restriction of processing (Article 18 GDPR)

request data portability (Article 20 GDPR)

object to the processing of your data (Article 21 GDPR)

You also have the right to lodge a complaint with a supervisory authority.

8. SSL Encryption

This website uses SSL encryption for security reasons. This ensures that data transmitted via the website cannot be accessed by unauthorized third parties.

9. Changes to This Privacy Policy

This Privacy Policy is currently valid and may be updated if legal requirements change or if the website is extended with new features.